Client Growth Specialist
A pioneer in scholarly open access publishing, MDPI has supported academic communities since 1996. Our mission is to foster open scientific exchange in all forms, across all disciplines. We operate more than 400 diverse, peer-reviewed, open access journals supported by over 35,500 academic editors. We serve scholars from around the world to ensure the latest research is openly and broadly available.
Location: Manchester
This is a full-time in office role. The office is located next to Piccadilly Gardens in Manchester.
Summary: This business development role is important in driving revenue growth by selling our digital platforms and associated services to potential clients in the scholarly publishing industry. The primary responsibility will be to identify leads, engage with prospective clients, and establish new agreements that lead to beneficial commercial outcomes. This role may in future also help develop and sell new MDPI services/products to other institutions.
Responsibilities:
Prospecting and Lead Generation:
- Research and identify potential clients within the target market (smaller publishers, university presses, etc.). Utilize various channels including online research, networking, and industry events to generate leads.
- Build and maintain a robust pipeline of prospects.
Client Engagement and Relationship Management:
- Initiate contact with prospects (personalized outreach).
- Conduct product demonstrations and presentations to showcase the features and benefits of our digital platforms and services.
- Nurture relationships with clients through regular follow-ups and timely responses to inquiries.
- Understand clients' needs and tailor solutions to address their specific requirements.
Sales Process Management:
- Manage the entire sales cycle from lead generation to closing deals.
- Prepare and present proposals, quotes, and contracts to prospective clients.
- Negotiate terms and pricing agreements in line with company policies and objectives.
- Collaborate with internal teams such as marketing and product development to ensure alignment with client requirements.
- Ensure smooth implementation of new agreements by supervising the hand-over process to the delivery team after contract signature.
Market Intelligence and Feedback:
- Stay informed about industry trends, competitive landscape, and market developments.
- Provide feedback to the management team regarding product improvements, pricing strategies, and market insights.
- Continuously update knowledge about our products and services to effectively communicate value propositions to clients.
Sales Reporting and Performance Metrics:
- Maintain accurate records of sales activities, customer interactions, and deal status.
Qualification:
- 5+ years of proven track record of success in B2B sales, preferably in the academic publishing or technology sector.
- Strong communication, presentation, and negotiation skills.
- Excellent interpersonal skills with the ability to build rapport and trust with clients.
- Self-motivated and results-driven with a proactive approach to sales.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in using CRM software and other sales tools.
- Bachelor's degree in Business Administration, Marketing, or related field (preferred).
Other: This role may require occasional travel to attend industry events, client meetings, or conferences.
Note: This job description is intended to convey information essential to understanding the scope of the position. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications associated with the role.
Benefits!
-
Flexible Working Times
You are able to start work anytime between 7-9am, and finish between 3pm-6pm. -
Special Days Off
Getting married or moving house? No need to use up your holidays, MDPI offer paid time off for such occasions. -
Our Culture
A friendly working environment with monthly lunch parties, office snacks and seasonal events. -
Bonus Incentives
Depending on your role, you may be eligible for one of our bonus schemes which rewards high-performing employees. -
Perkbox
You will have access to our benefit platform called “Perkbox.” This will provide you with a range of discounts and benefits across various retailers, including savings on food, drinks, tech, travel, and more. -
Health Cash Plan
After passing probation, employees are enrolled into our private health membership with Bupa. You can claim money back on dental, doctors, and prescriptions amongst many other health services -
Modern City Centre Office
Located next to Piccadilly Gardens, our office is a 10 minute walk from both Manchester Piccadilly and Manchester Oxford Road train stations. There are also tram stops outside of the building. -
Cyclescheme
Save between 25-39% on a bike and accessories. -
Techscheme
Save up to 10% on tax when purchasing tech equipment from places such as Ikea and Currys
About MDPI
A pioneer in scholarly open access publishing, MDPI has supported academic communities since 1996. Our mission is to foster open scientific exchange in all forms, across all disciplines. We operate more than 400 diverse, peer-reviewed, open access journals supported by over 66,000 academic editors. We serve scholars from around the world to ensure the latest research is openly and broadly available.
MDPI is headquartered in Switzerland with additional offices in Europe, Asia and North America. We are committed to ensuring that high quality research is made available as quickly as possible. We also support sustainability projects, with sustainability as a key theme in many journals and through the MDPI Sustainability Foundation.
Initiatives
At MDPI, we develop and maintain various platforms in order to better serve the scientific community. Please find here-below a list of our main platforms:
Benefits!
-
Special Days Off
Getting married or moving house? No need to use up your holidays, MDPI offer paid time off for such occasions. -
Our Culture
A friendly working environment with regular social events, after work drinks, seasonal parties, pizza lunches, team building and a variety of restaurants and bars nearby. -
Bonus Incentives
Depending on your role, you may be eligible for our bonus scheme which rewards high-performing employees. -
Cyclescheme
Save between 25-39% on a bike and accessories. -
Health Cash Plan
After passing probation, employees are enrolled into our private health membership with Bupa. You can claim money back on dental, doctors, prescriptions amongst many other health services.
Diversity & Inclusion
MDPI provides equal employment opportunities to all applicants for employment, without regard to race, colour, religion, sex, national origin, disability status, gender identification, sexual orientation or any other characteristic protected by law in every location in which we have offices. Thank you for your interest in applying to MDPI. We value diversity and encourage the very best candidates to apply.
Client Growth Specialist
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